1. Click the middle box “Find My Account” option
2. Enter the last name, birthdate (MM/DD/YYYY format), and zip code associated with your YMCA account record and click submit to find your account. This system only searches adult information. If registering a child for a program, please search for the responsible adult to locate the account.
3. Verify your account with either the email address, or billing method information, on file with your existing YMCA account.
4. NOTE: If you do not have an email on file with your member record, or if your email address is associated with more than one membership record, your online account will not be able to be verified via email and you will need to call your home branch to complete this process. We strongly recommend you do not create a new account as it will create a duplicate record and not be synced with your existing YMCA account.
5. If you choose to verify your account using your billing information, you will be prompted to create your online account by entering an email address and choosing a password in the next pop-up screen.
6. If you choose to verify your account using your email address, a password re-set link will be sent to your account email address. This email will come with the subject ‘Requested Password Reset.’
7. Follow the link in this email to set your account password and complete the online activation process. Now, you can log-in and begin searching and registering for programs.